How do deposits work?
To make an appointment there is a deposit. The amount of this deposit depends on the artist you are working with. Your deposit is applied to the cost of the tattoo on the day that it is completed unless there is a less than 72 hour cancellation or a no-show (unless an emergency). In that case, your artist keeps the deposit as payment for the work they have already done. The deposit is collected on the day of the consultation (cash or card).
Since our artists have a wait time, it is quite rare that someone doesn’t show up for an appointment or has to cancel at the last minute. When it does happen the artist have to take the deposit to cover their time and this is why:
- If there is a need to reschedule we would like to schedule someone else in that opening. If we only have a day or two to book it it’s usually not possible as most of our clients are busy professionals, students, and parents. Having at least three days to go through our waiting lists or contact clients gives us a little more time for planning.
- If the appointment opening isn’t booked due to lack of time or someone not showing up it leaves us with hours of time that should have been working time. Since tattooers only get paid when we are tattooing we lose out on any chance of income during that time. This can be a missed opportunity of anywhere from $200 of lost income to upwards of $800 (depending on our hourly rate). As you can see, the deposit usually doesn’t cover all of the income we would have made that day but it helps a little.
- If the appointment is simply canceled and not rescheduled we need to get paid for the time we spent drawing the tattoo design and consulting in person or through email. Sometimes we spend a half hour - 5 hours designing because we trust that we will be paid for the drawing time when we do the tattoo. If the tattoo is never done then we have spent a lot of time drawing without any compensation.
- If an artist draw up a design for you and you decide to change the subject matter of the tattoo to something different than agreed in the consultation then the deposit will pay for their time doing the drawings for the original subject. We will then need a new deposit to go toward the new drawings and tattoo. Additionally, if there is more than minor adjustments made to the drawing we will need a new deposit so that we are compensated for my drawing time and you get exactly what you want tattooed. We will inform you of the additional charges according the the situation.
- What if you don’t like the drawing? This is very, very rare as most people choose their artist based on the style that they are already good at. If you check out an artists' portfolio and enjoy their art, your tattoo will be quite similar and true to the style of their work. If it does happen, each artist have a different redrawing policy and a new deposit may be needed. If there is never an agreed on drawing then the artist needs to be compensated for the time they spent drawing and the time they spent consulting.
- The deposit is forwarded in the case of: emergencies, 72 hr notification for rescheduling, notification if you are sick on the day of the tattoo or prior. If you are sick, do not come in to the studio. Getting tattooed while you're sick shocks your immune system and adds another issue for your body to work on healing (this is important because it may lead to other more complicated health problems, ex. fainting, nausea, fever, seizures, etc). If you come in when you are sick, you are also spreading germs in a work space we work very very hard to keep clean and sterile for you, other clients, and the artists. When we get sick from our clients, we may have to reschedule up to 20 people that week (most of which has been waiting 3-5 months to come in for their appointments) which is no fun for anyone. Please inform your artist and they will work to get you in soonest as possible when you are well. Your deposit will also be transferred to the rescheduled appointment.
- We will hold the deposit for up to one year in the case that you are cancelling (with notice) and don't know when you can get tattooed again.
Any kind of tattoos you won't do?
Yes, we reserve the right to refuse service to any designs. There are some great art pieces and drawings that will not work as a tattoo. They may be too small to heal well and remain consistent over the years, or if the design is not coherent as a tattoo. We will not tattoo images that are personally offensive. Anything racist, sexist, misogynist, classist, homophobic, etc. will not be accommodated in the studio. This extends to gang symbols and motorcycle club logos. We also will not design or tattoo culturally appropriated designs (ex. a native american headdress/ dream catchers on a non-native person, Maori tribal, Thai sakyan); unless the client is of the culture from which the designs are taken from, or if the design is drawn up by the artist of that particular culture with the permission for the client to get it tattooed. If you have a design that you think might be culturally appropriated please feel free to email us and we can discuss about it.
Is your process vegan friendly?
If you are vegan, please inform your artist at the consultation, we will make sure your process is 100% vegan friendly. All products at the studio are vegan except for a couple bottles of colored inks that the companies are unable to make vegan. If you are getting blackwork, all our black inks are vegan! Woo hoo!
How do I prepare for a tattoo?
So it's your first tattoo! Or it's been a while! Please read over the following information in preparation for your appointment. Following these tips will help prepare your body for the tattoo process. Usually we tell clients to treat their body a couple days before the tattoo appointment like they are going to prepare to run a marathon. Eat well and rest well before you appointment. Minor as it may be you are subjecting your body to trauma and pain for a certain amount of time.
Please eat a meal within two hours of your appointment
This is very important. Coffee or a smoothie doesn't count! We want you to feel good and energized while you are getting tattooed. Being hungry or having low blood sugar can cause lightheadedness or fainting.
Do not drink alcohol or use drugs the day before and on the same day as your appointment.
It is against the law to tattoo anyone who is under the influence. This can also cause serious health risks for you (ex. fainting, dizziness, vomiting, anxiety, seizures). If you show up to the appointment hung-over, drunk, or under the influence, you will be asked to leave immediately and your deposit for the session will be forfeit.
If you are planning on bringing moral support please make sure they are supportive, and positive. There is a lounge in the studio but please don't bring an entourage! Having friends with you is very comforting. Bring someone who can offer to get you water or snacks and bring positive, uplifting energy to the environment. Negative people or people who often dominate situations will not be helpful and may be asked to leave. We want this to be a great memory so the support person should contribute to that. Also the last thing we need is your friend or family member (person not getting tattooed) to nit-pick and micro-manage the process!
Bring some snacks and beverage if you are having an extended session. There is water, tea, and some bite size candies at the studio for emergency situations but be prepared! Maybe sucking on some caramel apple pops will help distract you in your 3rd hour!
Be clean and scent free
Cleanliness is important since we will be opening up skin and we want to prevent infections. It’s also important for everyone’s comfort. Please be freshly showered, wear clean clothes, deodorant and refrain from scents like perfume. Your artists may be sensitive to scents, so perfume and cologne may be a bit intense for them.
Don’t forget your ID!
We need legal, state, federal or military issued identification to do your tattoo no mater what age you look. It’s state law.
Touching and clothing
Your artist will be touching the area that is being tattooed and the surrounding area. Please wear clothing that is easy to remove in that area. Tattoo pigment can get on clothing so please wear something that is dark or that you don’t mind potentially getting stained. We ask that any private areas remain covered unless that is the direct area being tattooed. If there are any area of your body that you are not comfortable or is sensitive to the artist touching please inform the artist before the tattooing process begins.
It is very important that you do not touch your tattoo artist at any time unless it is directly consented to by the artist.
We don’t have outside relationships with clients and ask that clients remain respectful of that. It is greatly appreciated.
Sometimes tattoos can bring up very unexpected emotions. Think about what your plan will be if you start to feel sad, angry or other feelings. Please feel free to ask us if you need something like a tissue, some water, or if you need distracting conversation or to stop talking all together. If you need to zone out to netflix on your phone please do what ever it is you need to do to feel comfortable. Everyone handles emotions differently so making a plan is a great way to avoid being surprised by them.
I look forward to working with you and making your tattoo experience safe, comfortable, and enjoyable. Please email us if you have any other concerns.